Important information about the Weybridge landscaping contract and related services

During the growing season this year, Weybridge residents may have noticed special requests for landscaping — which we collected in Landscaping Questionnaires over the winter — have not been consistently honored. Our Landscape Co-Chairs Cate Monks and Karen Vincent recently investigated and discovered why.

Our property manager, Kevin, is no longer with BrightView. So we attended a meeting with our BrightView area and account managers to ask why our special requests have not been consistently fulfilled. They expressed surprise that individual homeowner requests had been accepted in the first place or even honored over the last few years.

Our contract

It turns out the contract does not include per-property custom services, and our former contact Kevin was not authorized to agree to any such requests.

The contract with BrightView calls for a variety of services for Weybridge properties — mowing, leaf pickup, chemical applications, aerating, pruning, and so forth. But the services are designed to be universal across all properties. From BrightView’s perspective, Weybridge is one large customer, not 80 individual customers.

This explains why we’ve been able to maintain such low quarterly dues for so many years — in some cases half the cost of nearby properties — the services are provided at scale. When asked what it would cost for BrightView to honor per-property landscaping requests, they estimated the contract would at least double in price.

How did this happen?

We’re not entirely sure how we got here, but it appears to be a good-faith misunderstanding, where BrightView’s representative (Kevin) offered assurances in a “gentleman’s agreement” to provide the additional services, but the underlying contract was not modified to include the additional work. The agreements made in person were not backed up by the contract language — and we simply missed it. Meanwhile, Kevin appeared to be able to maintain some level of custom services over the past few years… right up until the pandemic, when staffing problems hit BrightView and other “front line” service companies.

We understand this is a disappointment to all residents that asked for special landscaping adjustments, and we apologize for the misunderstanding. But we hope you’ll consider the upside of a low-cost dues approach with fairly good landscaping results most of the time (albeit with occasional mistakes).

Looking ahead / Collecting feedback

At this point, the BrightView landscaping contract covers the rest of 2022 and runs through 2023 and 2024. The Weybridge Board would like resident feedback on what — if any — changes residents would like to explore in terms of the contract, with the understanding that contract termination or expansion would incur additional costs that would return to residents in the form of higher dues.

You can email our Landscaping volunteers Cate Monks and Karen Vincent at weybridgelandscape@gmail.com or you can post a message via our Contact Us page on the website.

We have only one request. Please keep in mind Board members and other volunteers are not compensated in any way for our time and we are your literal neighbors, so civility is appreciated.

Thank you, and we’re curious to hear your ideas.

Annual Weybridge Meeting: Tue, Oct 11 @ 7:00 pm

The annual meeting of Weybridge Homeowners Association, Inc. is scheduled for Tuesday, October 11 starting at 7:00 p.m., held at the Country Club at Muirfield Village. All residents are invited and encouraged to attend. Here’s the address:

8715 Muirfield Dr
Dublin, OH 43017 (Map)

The current Board of Trustees will conduct the annual meeting, starting at 7:00 p.m. There will be live reports from the President, Treasurer, Landscaping, and more.

Prior to the meeting, starting at 6:30 p.m., residents can enjoy light appetizers and access a cash bar.

Weybridge lawn chemical treatment expected Mon, Aug 15

Late last week we were notified by BrightView of a lawn chemical application coming tomorrow — Monday, August 15. They did not specify what chemicals these would be, but a year ago at this time it was a “turf treatment” service.

While this is short notice, if you have areas of your lawn you do not want fertilized or sprayed, you can place lawn flags to mark areas that are off-limits.

For areas that are sprayed and fertilized, homeowners with pets or children are advised to keep them off the lawn for at least 24 hours after the chemicals are applied.

Turf treatment, including chemical application, set for Thu, May 26

Ready for summer? BrightView will be in Weybridge tomorrow, Thursday, May 26 to apply lawn fertilizer and chemicals intended to prevent the growth of crabgrass and broadleaf weeds in our lawns.

Our apologies for the late notice, but if you have areas of your lawn you do not want fertilized or sprayed, you can place lawn flags to mark areas off-limits to the BrightView team. You’ll need to do that this evening or very early tomorrow.

For areas that are sprayed and fertilized, homeowners with pets or children are advised to keep them off the lawn for at least 24 hours after the chemicals are applied.

Please welcome Weybridge’s new Landscape Co-Chairs

As the 2022 landscaping season gets started, Weybridge has a new pair of volunteer Landscape Chairs to help us work with BrightView and keep our neighborhood looking great. Residents Karen Vincent and Cate Monks have graciously agreed to be our new volunteer landscaping coordinators and are already on the job.

By way of introduction, Cate has provided the following:

Hello neighbors! I am volunteering as Landscape Co-Chair this year, along with Karen Vincent. We are getting a bit of a late start this season, and we apologize in advance for any problems that may have cropped up.

I have already met with our representative from BrightView and have given them all the information from the 2022 Landscape Questionnaires we collected over the winter. We’re gearing up for a great season!

I know several residents experienced problems this past week with some aggressive edging that cut some phone, TV, and Internet cables. Hopefully you’ve been in touch with your provider, as they should provide repairs at no charge. If you have additional questions or concerns about this please email us at the address below.

We appreciate your patience as Karen and I learn how best to communicate with BrightView. Meanwhile, I am delighted to be in the neighborhood and look forward to getting to know you all!

And Karen provided this bit of additional background info:

Hello Weybridge! My husband Rick and I moved to Weybridge about 2 years ago. We currently split our time between Ohio and Florida. We have 4 children and 10 grandchildren, some of whom also live here in Muirfield. I’ve also previously served as a Landscape Chair for another HOA, and I’m looking forward to meeting everyone as we go through the season!

Questions or concerns about landscaping matters? Contact Cate and/or Karen via email or feel free to call.

Weybridge Landscape Co-Chairs : weybridgelandscape@gmail.com
Cate Monks : 5306 Laidon Ct : 303-517-7591
Karen Vincent : 9235 Stratton Ln : 614-530-7555